Phishing is the illegal attempt to steal money and/or sensitive information using phone calls, email messages or websites.
Criminals often attempt phishing by posing as legitimate companies, such as replicas of websites, emails, or social engineering, to convince you to either provide personal information or install malicious software on your computer.
Here are 3 tips from our Bill.com Support Team to help you recognize phishing attempts and avoid scams:
Check the Spelling and Grammar
- If you receive an email from a familiar or well-known source which has poor grammar and spelling, this may indicate a scam.
- Real companies generally keep copy editors and technical writers on staff to ensure only well-polished emails get sent to their users.
Be wary of attachments
- Never download attachments from an unfamiliar source, or from an email you suspect may not be legitimate.
- Ensure your anti-virus software is up to date. Be especially suspicious of ZIP and EXE files, however even documents can contain viruses.
Think of threats as possible red flags
- Emails which threaten to shut down or block your account unless you reply, click a link, or provide information may be phishing scams.
To learn more about what is a legitimate Bill.com communication, see this article on our Support Center here: Protecting yourself against phishing and other scams