The new Bill.com Intelligent Business Payments Platform
Introducing the next generation of Bill.com: the new Bill.com Intelligent Business Payments Platform. The new platform is built from the ground up to save you time and give you more control with a more automated, end-to-end process. With powerful artificial intelligence and highly-anticipated new features, the Bill.com intelligent platform is easier to use than before.
Here are the resources you need to help your firm and clients move to the new Bill.com experience and platform.
From your firm’s Bill.com Accountant Console, Administrators will be prompted to move each client organization to the new Bill.com experience upon logging in to their account. It’s that simple. All firm and client data, settings, activity, and sync capabilities will still be there.
Only Console Administrators. Clients and those without Console Admin privileges will not be able to move organizations to the new Bill.com. If you have dozens of client organizations you would like to move all at once, let us know and we can make it happen for you.
Firms should move clients to the new experience as soon as possible to benefit from the ease of use and new features, and to familiarize staff and clients with the new experience. We will notify you in late 2019 when we will automatically begin to migrate all clients to the new Bill.com experience if you have not already done so on your own.
We feel that you’ll love the new Bill.com because of the speed and simplicity it offers you and your clients in addition to brand-new, innovative features. However, you may contact Customer Support to request a temporary switch back to the “classic” version of Bill.com.
Visit the Support Center for articles and videos. To contact our Bill.com Support team, go to the Help Center, scroll to the bottom of the page, and click the “Contact Us” button.
There are a few ways to learn more:
- View this on-demand training webinar to learn what’s new and different in the intelligent business payments platform.
- You can also find online Bill.com Certification training by accessing your Accountant Console, select Manage Console, then select Training. If you were previously certified as a Bill.com Expert or Bill.com Guru, you must take this new training to remain Bill.com Certified.
Scroll down on this page for Client FAQs.
The Accountant Resource Center has a section on Setting Up New Clients with a Getting Started Resource Guide you can use for internal and client training on setup, AP, and AR.
Yes, the design and features of the mobile app already reflect much of what you and your clients will see in the new Bill.com online experience.
Here are some common questions your clients might have about the new experience.
The new Bill.com experience is a set of powerful new features and a more intuitive interface, tailored to the way firms and clients work together for greater efficiency and visibility into the bill management process.
We expect to move our clients to the new Bill.com experience within a few weeks.
Yes, the design and features of the mobile app already reflect much of what you will see in the new Bill.com online experience.