October 19 | 11 am PT: The Innovation Imperative

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Title: The Innovation Imperative

Speaker: Amy Franko, Founder & CEO, Amy Franko Associates

Date/Time: October 19, 2022 | 11:00 am PST

Description: A firm’s strongest growth opportunities are through expanding your existing client base. An often untapped segment, research shows that loyal clients will buy more from you, innovate with you, and introduce you to new prospects. The link to long-term loyalty and growth is through client experience. Get customer experience right, and you will improve sales growth. This masterclass will explore: 

  • Client experience trends in the digital age 
  • Steps to design client experience for your organization 
  • Ideas to significantly improve client experience at strategic and tactical levels

 

About Amy FrankoNamed to LinkedIn’s Top Sales Voices, Amy Franko is a sought-after sales and leadership keynote speaker. With her unique blend of current research, fresh insights, and real-world examples, she has worked with some of the world’s most-recognized brands. Learn more about Amy Franko's expertise and content. 

Digital transformation is the process of integrating digital tools into your workflow to streamline data entry and improve the way you deliver value to your clients.

This webinar is part of our Driving Digital Transformation series. View the other virtual events and learn more about this series.

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